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MELHADO, Silvio; Kallás, Maria Júlia de Moraes. Project Management: Towards an Emphasis in the ´Conception-Operation` Interface. In: CONSTRUCTION IN DEVELOPING COUNTRIES INTERNATIONAL SYMPOSIUM, CONGRESSO BRASILEIRO DE ENGENHARIA SANITÁRIA E AMBIENTAL, 2006, Santiago. Anais... Santiago, 2006.
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Número de Trabalhos: 48 (Nenhum com arquivo PDF disponível)
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Dados do autor na base InfoHab:
Número de Trabalhos: 3 (Nenhum com arquivo PDF disponível)
Citações: Nenhuma citação encontrada
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Abstract

This paper highlights a point of view seldom researched in the project management field: a wider approach to its processes and participating players; regarding its whole life cycle and the integration between the stages of ‘planning’, ‘conception’, ‘production’ and, mainly, ‘operation and maintenance’. The aim of this paper is to improve the performance of these projects, specifically of the hospitality sector, whose patterns must be established according to the values of the players in the process, above all, consumers and users, actually, the ones who use it during its operation. This approach results in the higher efficiency and effectiveness of projects in their initial phases; and, in addition, in the rise of its performance under use and operation. The methodology foresees theoretical revision considering the related subjects, which are critically examined together with results of case studies carried out in hotels in operation. Finally, we suggest a tool of integrated action that involves the ‘management of technology’ and ‘quality planning’ alongside the operation of related projects.
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